Frequently Asked Questions (FAQ)

Make-A-Bear parties

Interested in one of our Make-A-Bear parties, but still have some questions? Then Check-out some of the commonly asked questions (and their answers) below. Of course this is not an exhaustive list and you may still have additional questions – in which case we’d love to hear from you either by calling us on 0131 639 0129 or by sending your details via the contact form on the right of this page and one of our party team will call you back.

As with all of our parties it depends when you are planning to have your party and on what day of the week. Our “standard” minimum numbers for Make-A-Bear parties is 10 children. This applies to parties taking place at weekends (Saturday and Sunday) and during all school holidays.

However, on Mondays to Fridays during term time we reduce the minimum number required for a Make-A-Bear party to only 8 children.

Yes. The “minimum number” above really refers to a minimum charge for the party. Therefore you can still have a Make-A-Bear Party with fewer children but the minimum charge for the party will still apply. You will however still be able to make the number of bears included in the minimum number price

We host the bear-making activity for this party in our Teddy Bear Garden located in front of our Teddy Bear Summerhouse. This is a relatively small area and as such the maximum number of children we can accommodate is lower than for a standard Soft-Play party. For this reason we set the maximum number of children fr these parties at 16 children.

This also allows our Make-A-Bear Party Hosts to work more closely with the children to help them to successfully make their bears.

The simple answer is “not very many”. In fact having lots of adults at the party can make it more difficult for our party hosts to help the children make their bears and interact with then throughout the time spent in the Teddy Bear Garden. In fact, because the Teddy Bear Garden is a smaller space, there is simply not much of room to accommodate many adults (apart from the parents of the Star of the party) in this area. For the additional adults that do attend a limited amount of seating (for 6-10 adults) will be available outside the party room (located beside the Teddy Bear Garden)

Absolutely not! We have created this party package to be a fully featured party rather than just a retail “experience” as you would get in a high street shop. On arrival the children will enjoy a full 1-hour of Soft Plat Fun in our multi-level play structures and get the full use of all the play facilities. The children will then be taken to our Teddy Bear Summerhouse to select their choice of cuddly new friend from the usually extensive range of designs that we have in stock. Following instructions from their party host they will then be able to bring their new friend to life in the Teddy Bear Garden area. Your TimeTwisters Party Hosts will then seal up their cuddly new friends (where the stuffing went in) ready for them to take home. The will then enjoy a lovely Teddy Bear Picnic of sandwiches, Teddy Bear Crisps and a yoghurt with their cuddly new friend.

You may have seen the use of a toy stuffing machine at the major high street Build-A-Bear Workshops. However, we don’t think it’s much fun for the children standing in line waiting for their turn to have their bear stuffed by a machine. We therefore help the children make and stuff their bears by hand as we believe this is an integral part of the experience. In making the bears themselves the children hale helped to bring their animal to life and have in fact “made” a new friend.

Given that a key part of this party is the making and stuffing of a toy bear (or other soft animal) the children need to be old enough to follow the instructions of the party hosts and be able to do the actual stuffing. Our party hosts are certainly there to help the children in this activity and are regularly asked by the children to do it for them or finish it. On this basis we would recommend that the Make-A-Bear party is better suited to children of at least “Toddler” age (3-4 yrs?) and above. Of course, if you would like to hold a Make-A-Bear Party for a slightly younger age group we’d be happy to do so, but the children themselves may be less able to actively participate in the actual “Bear Making” part of the party.

We recognise that circumstances can change and if you find that for whatever reason you will not be able to hold your party on the date you have booked, please get in touch as early as possible.

In the first instance we will work with you to reschedule your party to a date that is more convenient.  We will reschedule your party on up to 2 occasions free of charge, thereafter there will be a £35 rescheduling fee applied for each subsequent rescheduling.

If you decide to cancel your booking altogether, then cancellation fees will apply:

  • Although we state that your party deposit is non-refundable, if you need to cancel (for whatever reason) and notify us more than 21 days before your booked date, then we will refund your deposit minus a £35 administration fee
  • If you request to cancel your party less than 21 days before the scheduled date we will cancel your booking, but will not be able to issue a refund of your initial deposit
  • If you reschedule your booking beyond the 21-day window but then subsequently cancel it, our non-refundable party deposit policy will apply

We will work with you in order to accommodate any requested date changes, and will do all we can to find a date that works for you, but availability is obviously subject to other bookings that already exist at the time of your requested date change.

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